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EN: Please share your ideas and suggestions for improvement with us.
At DriveLock, we want to be able to better understand and evaluate your concerns and are working to continually improve our products. Here in our forum you can leave ideas and suggestions, or view and vote for others' ideas. 
You are welcome to write your input in German, and we will translate it into English for you so that as many of our customers as possible can participate.

DE: Bitte teilen Sie uns Ihre Ideen und Verbesserungsvorschläge mit.
Wir von DriveLock möchten Ihre Anliegen besser verstehen und bewerten können und arbeiten an der ständigen Verbesserung unserer Produkte. Hier in unserem Forum können Sie Ideen und Anregungen hinterlassen, oder auch die Ideen anderer einsehen und für sie stimmen. 
Sie können gerne Ihre Eingaben in Deutsch verfassen, wir werden für Sie die Übersetzung ins Englische übernehmen, damit möglichst viele unserer Kunden an den Vorschlägen teilhaben können.


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41 results found

  1. Enc2Go should be able to reformat new USB Sticks to exFAT, even Sticks are already formatted to NTFS or exFat

    Today the Encryption to Go feature is able to reformat the physical USB sticks only from FAT32 -> to exFat or NTFS.
    We want to have a feature that the USB stick will be always reformatted for example to exFat, regardless which Filesystem is current used by the USB stick. This feature would help to always cleanup USB sticks during container creation, and would help to move from NTFS formatted sticks back to exFat. Which is otherwise a manual task (not possible in a large environment).

    2 votes

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  2. Support gMSA (Group Managed Service Accounts) as DES service account

    As a customer I want to reduce the problem of service accounts with static passwords.
    For this reason Microsoft offers a feature called gMSA (Group Managed Service Accounts).
    Please implement a change, so the DES Service will support gMSA within a future release.

    4 votes

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    under review  ·  1 comment  ·  Admin →
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  3. DOC configuration options for agent status outdated policy

    as soon as a new version of a policy is published, the computer status in the DOC change to Warning outdated policy. This should be configurable with either an offset ( policy version is not smaller than actual policy - offset ) or with a number of days ( new policy version exists since X days but still not deploy on the agent)

    2 votes

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    0 comments  ·  Usability  ·  Admin →
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    We will investigate how this warning is generated and how and if we can changed this behavior in such way, that a warning for an agent is only shown, when it wasn’t able to update it’s assigned (newer) policy the first time or for a period greater than its heartbeat intervals.

  4. Standard configuration for auto update should be no update

    under global config > config the settings for automatic update should be set to "no update" when this setting is set to "not configure". Otherwise their might be a configuration conflict with other policies when multiple policy are in use.

    1 vote

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    We investigate to change to policy default setting for automatic agent updates in such way, that no components will be updated or changed if this setting is set to “not configured”. But we might still offer the possibility to configure this setting in the same way: that no components will be update or changed.

  5. DOC: Run commands on groups and multiple computers

    Currently running commands can be done only on individual computers under DOC > Computers page. Suggesting to add the ability to issue commands on multiple computers under the same page mentioned above, as well as issue commands on group(s) under DOC > Groups page.

    4 votes

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    0 comments  ·  Usability  ·  Admin →
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  6. DCC/DOC: Restart agent service via remote connection

    Occasionally there will be a need to manually restart the main DL agent service (enforce policy update, etc.). Suggesting to add the possibility to perform agent service restart while connected remotely using DCC or DOC. This is to be restricted to specific admins/operators only.

    5 votes

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  7. DOC: Configurable session timeout

    DOC sessions will time out after a period of inactivity. This period should be configurable.

    2 votes

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  8. DOC: Auto-refresh and auto-toggle dashboard

    For SOCs and ability to display on big monitoring screens (SecOps style), DOC dashboards should have auto-refresh feature. Refresh intervals should be configurable (every 1 minute, 10 minutes, etc.). DOC dashboards should also have the ability to toggle between dashboard tabs every X amount of time (configurable).

    3 votes

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  9. DUO MFA Compatibility

    We use Cisco sDUO as MFA for Windows. Unfortunately, the compatibility in connection with the PBA is missing here and thus no users are synchronized automatically.

    2 votes

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  10. When I'm giving a presentation and presentation mode is active, I don't want any DriveLock messages to come up

    When I'm giving a presentation and presentation mode is active, I don't want any DriveLock messages to come up. I want to be able to configure this centrally. The default setting is "No messages at all". And this must be a central general setting and not separately for each DriveLock module. With an extended possibility of this feature, the general switch can control the switches below it, if I want certain modules to show messages exceptionally after all, if I consider them important despite the presentation mode.

    2 votes

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    under review  ·  1 comment  ·  Usability  ·  Admin →
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  11. Too many messages, event ID: 129, because of locked devices

    Every time a user connects an iPhone or Android phone to a computer, our Drivelock server gets a message that a device has been connected there. This is not allowed by us and the device will be locked, then different
    Messages are sent Event ID: 129.
    Now my question, is it possible to create a rule in these cases:
    That the user always gets a message (bigger message, not only in the systray) to disconnect the device immediately until he disconnects the device? So that always new messages appear, which the user must click away and he is quasi forced…

    2 votes

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  12. € Enable EURO characters for the BitLocker PBA (Unicode/UTF-8 character set)

    Integrate the full Unicode/UTF-8 character set for the BitLocker PBA.
    Currently the € character is not accepted.
    Example: the users log in to the PBA with their Windows data (login name and Windows password). The Windows password contains the special character €. This € symbol is currently not supported, displayed, accepted in the PBA, so this user cannot authenticate in the PBA.

    1 vote

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  13. Awareness campaign with link

    For a campaign via link to the Internet, it should be possible not only to open the link via the DriveLock window, but also via the standard browser. Possibly as an additional setting in the campaign or with a button "Open page in browser" on the campaign window. (or similar solution)
    Unfortunately, the standard window does not display the entire content of a web page.

    1 vote

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    under review  ·  2 comments  ·  Usability  ·  Admin →
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  14. Client update feedback message

    It would be good to see if a client performs an update installation after the release or gives a status that something is happening.
    Often we have the problem that users unintentionally turn off the devices during the drivelock installation, because they don't know that one is running. A popup or something like that would be nice.

    1 vote

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  15. Agent Updates with Citrix 2016 Desktop

    We use Citrix 2016 Desktop as an alternative to software distribution in our agency. With agent updates, the respective end devices should always be rebooted as soon as possible. However, we cannot set this in the update policy because the users cannot see the reboot warnings in the Citrix session, they only appear on the Citrix host. The devices would then just reboot and kick the users out of the Citrix session.

    We would need to find a way to make the message visible in the Citrix desktop. Perhaps the reboot warning could also appear in the Windows notifications. We…

    2 votes

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  16. Share "wireless" screen content via USB

    Dear DriveLock Team,
    It would be very useful to enable a class of devices that can transfer the desktop screen content via USB (Click2Share in customer meeting rooms). For example, similar to the cell phones. Possibly this can also be released semi-automatically and not wait for the IT release.

    2 votes

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  17. Self-service unlock

    The self-service unlock sometimes already corresponds to the desire of our customers. The customers who are traveling around the world also want to limit the unlock to time (outside working hours, weekends) etc. so that it is only valid for certain groups or people when the regular help desk is not in place. I think this is not possible in 7.9.6. Also, with unlock the 24/7 worldwide time zones should work fine.

    6 votes

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    2 comments  ·  Usability  ·  Admin →
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  18. Missing entries in Explorer based on voluntary encryption of USB sticks

    Subject: Encryption 2-Go
    When encrypting USB sticks on a voluntary basis (not forced), no entry appears in the Explorer (right mouse button) to initiate the encryption, also all other entries available in the Start menu or in the taskbar are missing.

    4 votes

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  19. As a security operator I want to control if a user can access specific cloud services (Dropbox, Box.com etc.) or not.

    I want to control local cloud folders. I also want to apply file filters to these folders and be able to enforce encryption.

    3 votes

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  20. Visualize endpoints in groups

    Using the web UI in the cloud I like to group my endpoints by dynamic or static properties and visualize this in a structured view

    3 votes

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