DriveLock Customer Forum
Information
33 results found
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DOC configuration options for agent status outdated policy
as soon as a new version of a policy is published, the computer status in the DOC change to Warning outdated policy. This should be configurable with either an offset ( policy version is not smaller than actual policy - offset ) or with a number of days ( new policy version exists since X days but still not deploy on the agent)
2 votes -
DCC/DOC: Restart agent service via remote connection
Occasionally there will be a need to manually restart the main DL agent service (enforce policy update, etc.). Suggesting to add the possibility to perform agent service restart while connected remotely using DCC or DOC. This is to be restricted to specific admins/operators only.
5 votes -
DOC: Configurable session timeout
DOC sessions will time out after a period of inactivity. This period should be configurable.
3 votes -
DOC: Auto-refresh and auto-toggle dashboard
For SOCs and ability to display on big monitoring screens (SecOps style), DOC dashboards should have auto-refresh feature. Refresh intervals should be configurable (every 1 minute, 10 minutes, etc.). DOC dashboards should also have the ability to toggle between dashboard tabs every X amount of time (configurable).
4 votes -
When I'm giving a presentation and presentation mode is active, I don't want any DriveLock messages to come up
When I'm giving a presentation and presentation mode is active, I don't want any DriveLock messages to come up. I want to be able to configure this centrally. The default setting is "No messages at all". And this must be a central general setting and not separately for each DriveLock module. With an extended possibility of this feature, the general switch can control the switches below it, if I want certain modules to show messages exceptionally after all, if I consider them important despite the presentation mode.
2 votes -
Identifying a computer using IP address (or some other unique value) vs hostname
In a customer environment where many computers share the same hostname (eg. machines in a large distributed convenience store infrastructure), it would be very useful to be able to register the computer via its IP address or some other unique value, instead of just relying on hostnames/FQDN. Perhaps a feature to allow the customer to select the IP address (or a unique agent registration ID) to be used in our management and operations consoles - without the need for scripting or a convoluted workaround.
7 votes -
Client update feedback message
It would be good to see if a client performs an update installation after the release or gives a status that something is happening.
Often we have the problem that users unintentionally turn off the devices during the drivelock installation, because they don't know that one is running. A popup or something like that would be nice.1 vote -
Multitenant overview in Management Console policy view (CSP)
With the new version 2020 we lost the ability in DriveLock Management console to have an overview on all defined CSP policies. This function was present in older version and is greatly missed by admins who controll multitenant environment.
Maybe a setting in the database can restore the view?
1 voteWe plan to improve policy management in a multi-tenant environment for our customers. Policy management and editing will be possible according to the access rights for each tenant, but independent from the selected DES-Tenant connection.
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EDR new responses (email, snmp, ...)
actually responses definition include Powershell, Batch, Command line, Awareness and taken picture. It should be extend to E-Mail, SNMP Trap and Web-hook. At least E-Mail should be implement. That way one could decide to send E-Mail based on filtered event.
It is actually possible to send E-Mail for a complete event-type but not to define further condition under which the E-Mail should be sent ( user, folder, computer, etc, ...). Of course it is possible to write script but E-Mail is already there in the solution.
It sould be although possible to restrict the action repetition if one action (f.e…
2 votes -
Network Bridging: enable temporary deactivation
Hello,
We are looking for a solution how to disable network bridging in a simple way for a short time.
We are currently deploying only one policy and do not want to switch to a second policy just to disable bridging. Is it possible that something like this will be implemented in the future? As soon as I temporarily unlock the computer that I also have the option to disable bridging?
1 vote -
Mobile Encryption Application (macOS): Encryption 2 Go Container not visible without enabling hidden files visibility
When a USB flash drive encrypted with DriveLock Encryption 2 Go (container.based) is plugged in on a Mac the encrypted container is not visible on the USB flash drive. Only the DriveLock Mobile App (MEA) for Windows and macOS is visible. So, users cannot add the container to MEA to open it.
Current workarounds:
- Enable hidden files in Finder with the following command: "defaults write com.apple.finder AppleShowAllFiles YES"
- Invoke the MEA via command line and pass the path to the container as argument.Both workarounds are not an option for regular users.
3 votes -
Persistant File Encryption
As a user I want to have files automatically encrypted when saved into a specific directory, but when I copy or move this file out of this directory it should stay encrypted until an authorized user explicitly stores a decrypted version or manually decrypts it.
4 votes -
More differentiation in the settings of the Self-Service unlock
We would like to enable our employees to selectively share specific drives without much effort on your part.
The "effort" should be in the configuration. So that we can configure the users a self service unlock, in which we can select e.g. specifically the sub-module "CD/DVD drive" and not as before the entire module "drives".Example of how the configuration could end up being:
Share computer
CD/DVD Drives
Max.20 minutes
Simplified modules; Hide modules & share all
Advanced Options - File Filter....-> Would increase acceptance by our users and also DL protection as the file filter and logging would…
4 votes
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