DriveLock Customer Forum

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EN: Please share your ideas and suggestions for improvement with us.
At DriveLock, we want to be able to better understand and evaluate your concerns and are working to continually improve our products. Here in our forum you can leave ideas and suggestions, or view and vote for others' ideas. 
You are welcome to write your input in German, and we will translate it into English for you so that as many of our customers as possible can participate.

DE: Bitte teilen Sie uns Ihre Ideen und Verbesserungsvorschläge mit.
Wir von DriveLock möchten Ihre Anliegen besser verstehen und bewerten können und arbeiten an der ständigen Verbesserung unserer Produkte. Hier in unserem Forum können Sie Ideen und Anregungen hinterlassen, oder auch die Ideen anderer einsehen und für sie stimmen. 
Sie können gerne Ihre Eingaben in Deutsch verfassen, wir werden für Sie die Übersetzung ins Englische übernehmen, damit möglichst viele unserer Kunden an den Vorschlägen teilhaben können.


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  1. Restart option after agent update

    Currently, a reboot before updating the agent can be configured via the option "Reboot to update agent". This causes the users to be logged out first, then DriveLock is updated and then a reboot occurs. If users log off immediately afterwards, they can work for 2-3 minutes before a reboot occurs without further warning.

    It would be better for the users if the update would happen in the background without reboot (similar to push install/push update via the DCC). The user should get after successful update a message that he should close all programs because the computer reboots. This reboot…

    8 votes

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    under review  ·  3 comments  ·  Setup / Installation  ·  Flag idea as inappropriate…  ·  Admin →
  2. Client update feedback message

    It would be good to see if a client performs an update installation after the release or gives a status that something is happening.
    Often we have the problem that users unintentionally turn off the devices during the drivelock installation, because they don't know that one is running. A popup or something like that would be nice.

    1 vote

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    under review  ·  1 comment  ·  Setup / Installation  ·  Flag idea as inappropriate…  ·  Admin →
  3. Agent Updates with Citrix 2016 Desktop

    We use Citrix 2016 Desktop as an alternative to software distribution in our agency. With agent updates, the respective end devices should always be rebooted as soon as possible. However, we cannot set this in the update policy because the users cannot see the reboot warnings in the Citrix session, they only appear on the Citrix host. The devices would then just reboot and kick the users out of the Citrix session.

    We would need to find a way to make the message visible in the Citrix desktop. Perhaps the reboot warning could also appear in the Windows notifications. We…

    2 votes

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    1 comment  ·  Setup / Installation  ·  Flag idea as inappropriate…  ·  Admin →
  4. Automatic client uninstallation when license revoked

    Client, which are in a licensed PUSH-OU get the agent automatically installed.

    If the client is removed from this, the agent should also be uninstalled again (as with FDE).

    The DCC/DOC must also be "informed" about this.

    Background is that with a Client with an agent - if necessary inadvertently in the "wrong" OU was installed - but is outside of the "Licensed Group" can neither be administered nor even devices allowed without the agent clean - unfortunately only by "hand" is removed. With geographically distant devices within the organization, this leads to significant problems. With a "network rule" even…

    9 votes

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    under review  ·  3 comments  ·  Setup / Installation  ·  Flag idea as inappropriate…  ·  Admin →
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