DriveLock Customer Forum

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EN: Please share your ideas and suggestions for improvement with us.
At DriveLock, we want to be able to better understand and evaluate your concerns and are working to continually improve our products. Here in our forum you can leave ideas and suggestions, or view and vote for others' ideas. 
You are welcome to write your input in German, and we will translate it into English for you so that as many of our customers as possible can participate.

DE: Bitte teilen Sie uns Ihre Ideen und Verbesserungsvorschläge mit.
Wir von DriveLock möchten Ihre Anliegen besser verstehen und bewerten können und arbeiten an der ständigen Verbesserung unserer Produkte. Hier in unserem Forum können Sie Ideen und Anregungen hinterlassen, oder auch die Ideen anderer einsehen und für sie stimmen. 
Sie können gerne Ihre Eingaben in Deutsch verfassen, wir werden für Sie die Übersetzung ins Englische übernehmen, damit möglichst viele unserer Kunden an den Vorschlägen teilhaben können.


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  1. DOC configuration options for agent status outdated policy

    as soon as a new version of a policy is published, the computer status in the DOC change to Warning outdated policy. This should be configurable with either an offset ( policy version is not smaller than actual policy - offset ) or with a number of days ( new policy version exists since X days but still not deploy on the agent)

    1 vote

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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Standard configuration for auto update should be no update

    under global config > config the settings for automatic update should be set to "no update" when this setting is set to "not configure". Otherwise their might be a configuration conflict with other policies when multiple policy are in use.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. DOC: Run commands on groups and multiple computers

    Currently running commands can be done only on individual computers under DOC > Computers page. Suggesting to add the ability to issue commands on multiple computers under the same page mentioned above, as well as issue commands on group(s) under DOC > Groups page.

    2 votes

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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  4. DCC/DOC: Restart agent service via remote connection

    Occasionally there will be a need to manually restart the main DL agent service (enforce policy update, etc.). Suggesting to add the possibility to perform agent service restart while connected remotely using DCC or DOC. This is to be restricted to specific admins/operators only.

    2 votes

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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Increase rule count limit under "user selection" rules

    Currently the "User selection" rule under Encryption 2-Go or File Protection allows a maximum of three (3) selectable rules. Suggesting to increase this limit to at least five (5) rules if possible.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. DOC: Refresh individual widgets

    Currently you can only refresh the whole dashboard tab. Suggesting to also add the feature to allow refreshing a specific widget as needed.

    1 vote

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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make secure deletion feature available with File Protection

    Currently the "secure delete" utility is only available with Encryption 2-Go license. Suggesting to also include it with File Protection license.

    1 vote

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    under review  ·  0 comments  ·  File Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  8. Share custom DOC dashboards & widget via UserVoice

    Suggesting to allow and facilitate sharing of custom DOC dashboards and widgets created by DriveLock users (customers, resellers, consultants, etc.) via UserVoice or any other suitable platform.

    1 vote

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    under review  ·  0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  9. FDE: Option to remember last used username at PBA

    It will be useful to have the possibility in PBA to allow saving/remembering the last used username so that user will only have to type the password. Make this an optional configuration.

    2 votes

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    on the roadmap  ·  0 comments  ·  Disk Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  10. DOC: Configurable session timeout

    DOC sessions will time out after a period of inactivity. This period should be configurable.

    1 vote

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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  11. DOC: Auto-refresh and auto-toggle dashboard

    For SOCs and ability to display on big monitoring screens (SecOps style), DOC dashboards should have auto-refresh feature. Refresh intervals should be configurable (every 1 minute, 10 minutes, etc.). DOC dashboards should also have the ability to toggle between dashboard tabs every X amount of time (configurable).

    1 vote

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    under review  ·  0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Delete computers after x days of no activity/connection

    Delete computers after x days of no activity/connection in the database (automatically/periodically).
    Events should not be deleted.

    5 votes

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    under review  ·  0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  13. DUO MFA Compatibility

    We use Cisco sDUO as MFA for Windows. Unfortunately, the compatibility in connection with the PBA is missing here and thus no users are synchronized automatically.

    2 votes

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    under review  ·  1 comment  ·  Disk Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  14. When I'm giving a presentation and presentation mode is active, I don't want any DriveLock messages to come up

    When I'm giving a presentation and presentation mode is active, I don't want any DriveLock messages to come up. I want to be able to configure this centrally. The default setting is "No messages at all". And this must be a central general setting and not separately for each DriveLock module. With an extended possibility of this feature, the general switch can control the switches below it, if I want certain modules to show messages exceptionally after all, if I consider them important despite the presentation mode.

    1 vote

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    1 comment  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  15. App Control: Allow multiple hash algorithms simultaneously

    Current settings allow specifying only one hash algorithm before creating any AC rules. There is an increase in the use of indicators of compromise (IOCs) which some customers use to protect against emerging or existing threats. Usually those IOCs will contain hash values of known-bad files (malware) to be imported and blocked. However, depending on the intelligence source, such hash values can be based off various hashing algorithms, which will be a problem for DriveLock customers who are using a different hash algorithm. The suggestion is to support the use of multiple hash algorithms at the same time both when…

    1 vote

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    0 comments  ·  Application Control  ·  Flag idea as inappropriate…  ·  Admin →
  16. automatic license removal after x days

    the license should be removed (configurable) after x days if the agent has not reported to the DES server.

    If the agent then reports back to the DES server, it automatically receives a license again.

    In the case of encrypted hard drives, it should not be automatically decrypted

    the events that already exist should be retained until the default DES settings delete them

    2 votes

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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  17. DOC: Filter for timestamp should be more granular

    I want to identify actions on uncertain times (E.g: Actions out of business hours or during the weekend).
    At the moment my only filter possibilities are e.g. last hour, last day, last x weeks etc. There is no possibility to define granular timeframes like "not from 9 to 5"

    2 votes

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    0 comments  ·  EDR / Analytics & Forensics  ·  Flag idea as inappropriate…  ·  Admin →
  18. Identifying a computer using IP address (or some other unique value) vs hostname

    In a customer environment where many computers share the same hostname (eg. machines in a large distributed convenience store infrastructure), it would be very useful to be able to register the computer via its IP address or some other unique value, instead of just relying on hostnames/FQDN. Perhaps a feature to allow the customer to select the IP address (or a unique agent registration ID) to be used in our management and operations consoles - without the need for scripting or a convoluted workaround.

    2 votes

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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Too many messages, event ID: 129, because of locked devices

    Every time a user connects an iPhone or Android phone to a computer, our Drivelock server gets a message that a device has been connected there. This is not allowed by us and the device will be locked, then different
    Messages are sent Event ID: 129.
    Now my question, is it possible to create a rule in these cases:
    That the user always gets a message (bigger message, not only in the systray) to disconnect the device immediately until he disconnects the device? So that always new messages appear, which the user must click away and he is quasi forced…

    2 votes

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    under review  ·  2 comments  ·  EDR / Analytics & Forensics  ·  Flag idea as inappropriate…  ·  Admin →
  20. 2 Factor Authentification

    It is to be examined whether Drivelock can be used to equip USB data carriers (which are to be procured internally via SAP - e.g. Kingston Data Traveler) with 2-factor authentication (2-FA). Or if other USB data carriers (sticks) are available on the market that fulfill a 2FA requirement.

    1 vote

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    1 comment  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
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