For a campaign via link to the Internet, it should be possible not only to open the link via the DriveLock window, but also via the standard browser. Possibly as an additional setting in the campaign or with a button "Open page in browser" on the campaign window. (or similar solution)
Unfortunately, the standard window does not display the entire content of a web page.

In DriveLock Operation Center you should be able to create a view or widget that maps the DCC help desk function "ConfigID [Computer]" and displays the assigned policy names.
Such a view or widget could be used to filter out and display the devices that do not yet have all the necessary policies.

With the new version 2020 we lost the ability in DriveLock Management console to have an overview on all defined CSP policies. This function was present in older version and is greatly missed by admins who controll multitenant environment.

Maybe a setting in the database can restore the view?

Status NOT COMPLIANT overwrites Status OK in DCC this is not good because a NOT Compliant Drivelock Agent is stil OK. There should be a separate sub status displayed, many customers turn off the compliant feature so it doesn't happen

In the DCC, regular reports can be generated and distributed to specific recipients per May.
We need to generate reports on a daily basis, which is why a "previous day" report period would be desirable. Currently, the smallest selectable report period is "previous week", which results in each event having six duplicates in reports.

Dear DriveLocker,
it would be nice if you could show the self-service unlock as a tile on the agent user interface.

The self-service unlock sometimes already corresponds to the desire of our customers. The customers who are traveling around the world also want to limit the unlock to time (outside working hours, weekends) etc. so that it is only valid for certain groups or people when the regular help desk is not in place. I think this is not possible in 7.9.6. Also, with unlock the 24/7 worldwide time zones should work fine.