DriveLock Customer Forum

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EN: Please share your ideas and suggestions for improvement with us.
At DriveLock, we want to be able to better understand and evaluate your concerns and are working to continually improve our products. Here in our forum you can leave ideas and suggestions, or view and vote for others' ideas. 
You are welcome to write your input in German, and we will translate it into English for you so that as many of our customers as possible can participate.

DE: Bitte teilen Sie uns Ihre Ideen und Verbesserungsvorschläge mit.
Wir von DriveLock möchten Ihre Anliegen besser verstehen und bewerten können und arbeiten an der ständigen Verbesserung unserer Produkte. Hier in unserem Forum können Sie Ideen und Anregungen hinterlassen, oder auch die Ideen anderer einsehen und für sie stimmen. 
Sie können gerne Ihre Eingaben in Deutsch verfassen, wir werden für Sie die Übersetzung ins Englische übernehmen, damit möglichst viele unserer Kunden an den Vorschlägen teilhaben können.


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  1. The Domain field for the PBA login should be able to be preconfigured via the policy

    In the policy when configuring the DriveLock PBA for Full Disk Encryption and BitLocker Management, it should be possible to define the domain so that it does not have to be done by the user at the first login. Optimal would be to be able to determine whether this can be changed or not.

    9 votes

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    1 comment  ·  Disk Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  2. Automatic client uninstallation when license revoked

    Client, which are in a licensed PUSH-OU get the agent automatically installed.

    If the client is removed from this, the agent should also be uninstalled again (as with FDE).

    The DCC/DOC must also be "informed" about this.

    Background is that with a Client with an agent - if necessary inadvertently in the "wrong" OU was installed - but is outside of the "Licensed Group" can neither be administered nor even devices allowed without the agent clean - unfortunately only by "hand" is removed. With geographically distant devices within the organization, this leads to significant problems. With a "network rule" even…

    9 votes

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    under review  ·  3 comments  ·  Setup / Installation  ·  Flag idea as inappropriate…  ·  Admin →
  3. Restart option after agent update

    Currently, a reboot before updating the agent can be configured via the option "Reboot to update agent". This causes the users to be logged out first, then DriveLock is updated and then a reboot occurs. If users log off immediately afterwards, they can work for 2-3 minutes before a reboot occurs without further warning.

    It would be better for the users if the update would happen in the background without reboot (similar to push install/push update via the DCC). The user should get after successful update a message that he should close all programs because the computer reboots. This reboot…

    8 votes

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    under review  ·  3 comments  ·  Setup / Installation  ·  Flag idea as inappropriate…  ·  Admin →
  4. USB tethering

    Add an option to block connecting to the Internet by using usb tethering on your smartphone (android and apple).

    Usb tethering creates a Remote NDIS based Internet Sharing Device.

    8 votes

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    under review  ·  0 comments  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  5. Lock settings unique ID

    It should be possible to create a unique assignment to the used rule from DriveLock events (Drive locked, Drive accessed, etc). Currently the ID 0000000-C0D0-C0D0-0001-00000000000X is used without being able to clearly identify the device category.

    8 votes

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    under review  ·  4 comments  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  6. Show when a rule was last used

    It would be helpful to have a filter that shows me which whitelist rule has not been used for e.g. 1 year.
    The filter should be used to "clean up" the rules.

    8 votes

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    on the roadmap  ·  2 comments  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  7. Security Education - create your own quiz

    The possibility to create your own questionnaire for security awareness content (as you know it from the prefabricated content).

    6 votes

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    under review  ·  1 comment  ·  Security Awareness  ·  Flag idea as inappropriate…  ·  Admin →
  8. USB drive and device control on macOS

    The goal with Device Control should be to support more platforms, especially macOS

    6 votes

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    on the roadmap  ·  1 comment  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  9. Full support of IPv6 protocoll

    All DriveLock components are able to communication using IPv6. An admin can configure IPv6 addresses in the relevant sections in the DriveLock Management Console and the DriveLock Control Center.

    6 votes

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    on the roadmap  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Self-service unlock

    The self-service unlock sometimes already corresponds to the desire of our customers. The customers who are traveling around the world also want to limit the unlock to time (outside working hours, weekends) etc. so that it is only valid for certain groups or people when the regular help desk is not in place. I think this is not possible in 7.9.6. Also, with unlock the 24/7 worldwide time zones should work fine.

    5 votes

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    under review  ·  2 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Prevent duplicate Serial Numbers in Whitelist Rules

    When creating a new device whitelist rule e.g. für USB flash drives, there is an option to allow only USB flash drives with specific serial numbers. However, it is possible to add the exact same serial multiple times in the same rule. That makes no sense and therefore should not be possible. DriveLock should check whether or not the serial to add already exists and if so, notify the user and not add the same serial again.

    5 votes

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    on the roadmap  ·  1 comment  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  12. Security Awarness Viewer

    It should be possible to see the offered context via a kind of viewer before setting up a campaign.
    This could be a PLAY button in the DOC for security awareness, or similar.

    4 votes

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    1 comment  ·  Security Awareness  ·  Flag idea as inappropriate…  ·  Admin →
  13. improve the deinstallation

    The DL Agent uninstallation should be complete.
    Deleting all dl registry entries and directories would be nice.

    4 votes

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    under review  ·  1 comment  ·  Cloud Services  ·  Flag idea as inappropriate…  ·  Admin →
  14. Citrix Container Mapping > 4GB

    As described in KBA00248, no "pass-through" of encrypted containers to USB sticks (Encryption 2-Go) larger than 4GB is possible in the Citrix world.
    It would be nice to extend or even remove this limitation.

    4 votes

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    on the roadmap  ·  1 comment  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  15. Comment field for serial numbers, whitelist rule

    The comment field for serial numbers / whitelist rule should be exported and imported if possible.
    In addition, this comment field should appear in the event report or be made visible.

    Without this possibility the field is unsuitable for documentation.

    4 votes

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    under review  ·  1 comment  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  16. Missing entries in Explorer based on voluntary encryption of USB sticks

    Subject: Encryption 2-Go
    When encrypting USB sticks on a voluntary basis (not forced), no entry appears in the Explorer (right mouse button) to initiate the encryption, also all other entries available in the Start menu or in the taskbar are missing.

    4 votes

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    4 comments  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  17. DriveLock File Protection: Support for NetApp Fileserver with SMB-Shares

    DriveLock should support NetApp file servers in addition to SMB shares from Windows servers for storing centrally managed folders. NetApp products are often used in enterprises as storage solutions.
    Currently, a centrally managed folder cannot be used on a NetApp-provided SMB share.

    4 votes

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    2 comments  ·  File Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  18. Encryption 2 Go auto mount as new drive without driver installation

    With an encrypted USB stick with container, it should be possible to get the container automatically mounted as a new drive in Explorer on a foreign device after entering the password. If you are on a business trip etc. and want to give a presentation on a foreign device, it is not a solution to install a driver there if at all possible. The let's call it "FTP window" with download and upload (without installation) is not an option for the end user. First, the data from it can not be opened immediately and secondly, when changes are made, they…

    3 votes

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    under review  ·  1 comment  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  19. add hash to whitelist from log

    Use the Log files received to add directly into a Policy - Application Control Hash file.

    3 votes

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    under review  ·  1 comment  ·  Application Control  ·  Flag idea as inappropriate…  ·  Admin →
  20. Mobile Encryption Application (macOS): Encryption 2 Go Container not visible without enabling hidden files visibility

    When a USB flash drive encrypted with DriveLock Encryption 2 Go (container.based) is plugged in on a Mac the encrypted container is not visible on the USB flash drive. Only the DriveLock Mobile App (MEA) for Windows and macOS is visible. So, users cannot add the container to MEA to open it.
    Current workarounds:
    - Enable hidden files in Finder with the following command: "defaults write com.apple.finder AppleShowAllFiles YES"
    - Invoke the MEA via command line and pass the path to the container as argument.

    Both workarounds are not an option for regular users.

    3 votes

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    under review  ·  0 comments  ·  Disk Encryption  ·  Flag idea as inappropriate…  ·  Admin →
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