DriveLock Customer Forum

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EN: Please share your ideas and suggestions for improvement with us.
At DriveLock, we want to be able to better understand and evaluate your concerns and are working to continually improve our products. Here in our forum you can leave ideas and suggestions, or view and vote for others' ideas. 
You are welcome to write your input in German, and we will translate it into English for you so that as many of our customers as possible can participate.

DE: Bitte teilen Sie uns Ihre Ideen und Verbesserungsvorschläge mit.
Wir von DriveLock möchten Ihre Anliegen besser verstehen und bewerten können und arbeiten an der ständigen Verbesserung unserer Produkte. Hier in unserem Forum können Sie Ideen und Anregungen hinterlassen, oder auch die Ideen anderer einsehen und für sie stimmen. 
Sie können gerne Ihre Eingaben in Deutsch verfassen, wir werden für Sie die Übersetzung ins Englische übernehmen, damit möglichst viele unserer Kunden an den Vorschlägen teilhaben können.


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  1. Too many messages, event ID: 129, because of locked devices

    Every time a user connects an iPhone or Android phone to a computer, our Drivelock server gets a message that a device has been connected there. This is not allowed by us and the device will be locked, then different
    Messages are sent Event ID: 129.
    Now my question, is it possible to create a rule in these cases:
    That the user always gets a message (bigger message, not only in the systray) to disconnect the device immediately until he disconnects the device? So that always new messages appear, which the user must click away and he is quasi forced…

    1 vote

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    under review  ·  1 comment  ·  EDR / Analytics & Forensics  ·  Flag idea as inappropriate…  ·  Admin →
  2. 2 Factor Authentification

    It is to be examined whether Drivelock can be used to equip USB data carriers (which are to be procured internally via SAP - e.g. Kingston Data Traveler) with 2-factor authentication (2-FA). Or if other USB data carriers (sticks) are available on the market that fulfill a 2FA requirement.

    1 vote

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    1 comment  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  3. Restart option after agent update

    Currently, a reboot before updating the agent can be configured via the option "Reboot to update agent". This causes the users to be logged out first, then DriveLock is updated and then a reboot occurs. If users log off immediately afterwards, they can work for 2-3 minutes before a reboot occurs without further warning.

    It would be better for the users if the update would happen in the background without reboot (similar to push install/push update via the DCC). The user should get after successful update a message that he should close all programs because the computer reboots. This reboot…

    8 votes

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    under review  ·  3 comments  ·  Setup / Installation  ·  Flag idea as inappropriate…  ·  Admin →
  4. Support of Azure AD objects (e.g. groups)

    We would like to give different users on our InTune managed notebooks access to certain devices based on Azure-AD groups and not to other users.

    1 vote

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    under review  ·  2 comments  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  5. € Enable EURO characters for the BitLocker PBA (Unicode/UTF-8 character set)

    Integrate the full Unicode/UTF-8 character set for the BitLocker PBA.
    Currently the € character is not accepted.
    Example: the users log in to the PBA with their Windows data (login name and Windows password). The Windows password contains the special character €. This € symbol is currently not supported, displayed, accepted in the PBA, so this user cannot authenticate in the PBA.

    1 vote

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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Client update feedback message

    It would be good to see if a client performs an update installation after the release or gives a status that something is happening.
    Often we have the problem that users unintentionally turn off the devices during the drivelock installation, because they don't know that one is running. A popup or something like that would be nice.

    1 vote

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    under review  ·  1 comment  ·  Setup / Installation  ·  Flag idea as inappropriate…  ·  Admin →
  7. Multitenant overview in Management Console policy view (CSP)

    With the new version 2020 we lost the ability in DriveLock Management console to have an overview on all defined CSP policies. This function was present in older version and is greatly missed by admins who controll multitenant environment.

    Maybe a setting in the database can restore the view?

    1 vote

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    under review  ·  0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Encryption 2 Go auto mount as new drive without driver installation

    With an encrypted USB stick with container, it should be possible to get the container automatically mounted as a new drive in Explorer on a foreign device after entering the password. If you are on a business trip etc. and want to give a presentation on a foreign device, it is not a solution to install a driver there if at all possible. The let's call it "FTP window" with download and upload (without installation) is not an option for the end user. First, the data from it can not be opened immediately and secondly, when changes are made, they…

    3 votes

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    under review  ·  1 comment  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  9. USB tethering

    Add an option to block connecting to the Internet by using usb tethering on your smartphone (android and apple).

    Usb tethering creates a Remote NDIS based Internet Sharing Device.

    8 votes

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    under review  ·  0 comments  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  10. improve the deinstallation

    The DL Agent uninstallation should be complete.
    Deleting all dl registry entries and directories would be nice.

    4 votes

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    under review  ·  1 comment  ·  Cloud Services  ·  Flag idea as inappropriate…  ·  Admin →
  11. Share "wireless" screen content via USB

    Dear DriveLock Team,
    It would be very useful to enable a class of devices that can transfer the desktop screen content via USB (Click2Share in customer meeting rooms). For example, similar to the cell phones. Possibly this can also be released semi-automatically and not wait for the IT release.

    2 votes

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    under review  ·  1 comment  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  12. Network Bridging: enable temporary deactivation

    Hello,

    We are looking for a solution how to disable network bridging in a simple way for a short time.

    We are currently deploying only one policy and do not want to switch to a second policy just to disable bridging. Is it possible that something like this will be implemented in the future? As soon as I temporarily unlock the computer that I also have the option to disable bridging?

    1 vote

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    under review  ·  4 comments  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  13. Comment field for serial numbers, whitelist rule

    The comment field for serial numbers / whitelist rule should be exported and imported if possible.
    In addition, this comment field should appear in the event report or be made visible.

    Without this possibility the field is unsuitable for documentation.

    4 votes

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    under review  ·  1 comment  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  14. Self-service unlock

    The self-service unlock sometimes already corresponds to the desire of our customers. The customers who are traveling around the world also want to limit the unlock to time (outside working hours, weekends) etc. so that it is only valid for certain groups or people when the regular help desk is not in place. I think this is not possible in 7.9.6. Also, with unlock the 24/7 worldwide time zones should work fine.

    5 votes

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    under review  ·  2 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  15. add hash to whitelist from log

    Use the Log files received to add directly into a Policy - Application Control Hash file.

    3 votes

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    under review  ·  1 comment  ·  Application Control  ·  Flag idea as inappropriate…  ·  Admin →
  16. Power management

    Actions under "power management" should have the option for notebooks in docking station or without alternative with ethernet/power supply or without connection. Otherwise, there is a risk that a notebook in the notebook bag performs an action. It would also be good to configure power options with all setting options as under Windows to establish itself as a central device management solution.

    2 votes

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    under review  ·  1 comment  ·  Operating System Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Mobile Encryption Application (macOS): Encryption 2 Go Container not visible without enabling hidden files visibility

    When a USB flash drive encrypted with DriveLock Encryption 2 Go (container.based) is plugged in on a Mac the encrypted container is not visible on the USB flash drive. Only the DriveLock Mobile App (MEA) for Windows and macOS is visible. So, users cannot add the container to MEA to open it.
    Current workarounds:
    - Enable hidden files in Finder with the following command: "defaults write com.apple.finder AppleShowAllFiles YES"
    - Invoke the MEA via command line and pass the path to the container as argument.

    Both workarounds are not an option for regular users.

    3 votes

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    under review  ·  0 comments  ·  Disk Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  18. change icon of Managment Console and Policy Editor

    Change the Management Console Icon.
    Change the Edit Policy Icon.

    These are both the same and every demo i do i get asked this question. Can we change it.

    3 votes

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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Use SSL Connections per default when connecting to an Agent to retreive the pluged in USB devices

    When I create a new whitelist rule to allow a specific USB flash drive, DriveLock allows me to connect to the client, where the USB drive is plugged in and retrieve its details (Hardware ID etc.) directly from the DMC. However, by default DriveLock attempts to connect to the client over HTTP even if HTTPS is enforced in the policy. My current workaround is to append the SSL port number to the hostname (e.g. dlclient:6065), so I can connect to the client over SSL.

    It would be great if DriveLock would connect over SSL to the Agent by default, if…

    3 votes

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    under review  ·  0 comments  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  20. Missing entries in Explorer based on voluntary encryption of USB sticks

    Subject: Encryption 2-Go
    When encrypting USB sticks on a voluntary basis (not forced), no entry appears in the Explorer (right mouse button) to initiate the encryption, also all other entries available in the Start menu or in the taskbar are missing.

    4 votes

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    4 comments  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
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