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DriveLock Customer Forum

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EN: Please share your ideas and suggestions for improvement with us.
At DriveLock, we want to be able to better understand and evaluate your concerns and are working to continually improve our products. Here in our forum you can leave ideas and suggestions, or view and vote for others' ideas. 
You are welcome to write your input in German, and we will translate it into English for you so that as many of our customers as possible can participate.

DE: Bitte teilen Sie uns Ihre Ideen und Verbesserungsvorschläge mit.
Wir von DriveLock möchten Ihre Anliegen besser verstehen und bewerten können und arbeiten an der ständigen Verbesserung unserer Produkte. Hier in unserem Forum können Sie Ideen und Anregungen hinterlassen, oder auch die Ideen anderer einsehen und für sie stimmen. 
Sie können gerne Ihre Eingaben in Deutsch verfassen, wir werden für Sie die Übersetzung ins Englische übernehmen, damit möglichst viele unserer Kunden an den Vorschlägen teilhaben können.


How can we improve DriveLock?

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3 results found

  1. Display estimated remaining scan time when a USB stick is inserted

    We would like to see approximately how long the scan takes as soon as a USB stick is inserted.

    3 votes

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    0 comments  ·  Alerts / Analytics & Forensics  ·  Admin →
    declined  ·  AdminAndreas Fuchs (Product Management, DriveLock SE) responded

    Unfortunately, this issue cannot be resolved at the moment. To scan, we call the command line version of the Defender MpCmdRun.exe. While this action initiates the scanning process, it does not provide any feedback or progress updates.

  2. 3rd party events should be directly sent by SMTP/SNMP

    it seams 3rd party event can only be sent to the DES as oppose to DriveLock events that can be sent directly by the agent through SNMP/SMTP. Ths should be the case for 3rd party events too.

    2 votes

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    0 comments  ·  Alerts / Analytics & Forensics  ·  Admin →

  3. Too many messages, event ID: 129, because of locked devices

    Every time a user connects an iPhone or Android phone to a computer, our Drivelock server gets a message that a device has been connected there. This is not allowed by us and the device will be locked, then different
    Messages are sent Event ID: 129.
    Now my question, is it possible to create a rule in these cases:
    That the user always gets a message (bigger message, not only in the systray) to disconnect the device immediately until he disconnects the device? So that always new messages appear, which the user must click away and he is quasi forced…

    2 votes

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    declined  ·  2 comments  ·  Alerts / Analytics & Forensics  ·  Admin →
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