Skip to content

DriveLock Customer Forum

Information

EN: Please share your ideas and suggestions for improvement with us.
At DriveLock, we want to be able to better understand and evaluate your concerns and are working to continually improve our products. Here in our forum you can leave ideas and suggestions, or view and vote for others' ideas. 
You are welcome to write your input in German, and we will translate it into English for you so that as many of our customers as possible can participate.

DE: Bitte teilen Sie uns Ihre Ideen und Verbesserungsvorschläge mit.
Wir von DriveLock möchten Ihre Anliegen besser verstehen und bewerten können und arbeiten an der ständigen Verbesserung unserer Produkte. Hier in unserem Forum können Sie Ideen und Anregungen hinterlassen, oder auch die Ideen anderer einsehen und für sie stimmen. 
Sie können gerne Ihre Eingaben in Deutsch verfassen, wir werden für Sie die Übersetzung ins Englische übernehmen, damit möglichst viele unserer Kunden an den Vorschlägen teilhaben können.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

42 results found

  1. More differentiation in the settings of the Self-Service unlock

    We would like to enable our employees to selectively share specific drives without much effort on your part.
    The "effort" should be in the configuration. So that we can configure the users a self service unlock, in which we can select e.g. specifically the sub-module "CD/DVD drive" and not as before the entire module "drives".

    Example of how the configuration could end up being:

    Share computer
    CD/DVD Drives
    Max.20 minutes
    Simplified modules; Hide modules & share all
    Advanced Options - File Filter....

    -> Would increase acceptance by our users and also DL protection as the file filter and logging would…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Kampagnen fehlen im DOC die Triger

    Leider fehlen die Trigger wen die Kampagnen im DOC erstellt wird.
    So bekommen die User nicht mit das für die Gruppe eine neue Kampagne erstellt wurde.
    Bitte die Trigger wieder implementieren so das man einstellen kann das die Kampagnen nach Logon oder nach Event z.B. USB Stick einstecken gestartet werden soll.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. SB-Freigabe weiter einschränken als Geräte-Typ

    In den Eigenschaften einer SB-Freigabe ist es lediglich möglich einzuschränken, ob Laufwerke / Geräte / Smartphones etc. freigegeben werden können. Es kann nicht weiter differenziert werden, welche Geräteklassen freigegeben werden können z.B. sollen nur USB-Controller freigegeben werden dürfen nicht aber Smartcard readers o.ä. .

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. License in use view for cloud customers

    We want to have a License in Use view (Cloud) same or similar way as it exist for DriveLock onPrem installations.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. DOC configuration options for agent status outdated policy

    as soon as a new version of a policy is published, the computer status in the DOC change to Warning outdated policy. This should be configurable with either an offset ( policy version is not smaller than actual policy - offset ) or with a number of days ( new policy version exists since X days but still not deploy on the agent)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    on the roadmap  ·  0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. DOC: Configurable session timeout

    DOC sessions will time out after a period of inactivity. This period should be configurable.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    on the roadmap  ·  0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. When I'm giving a presentation and presentation mode is active, I don't want any DriveLock messages to come up

    When I'm giving a presentation and presentation mode is active, I don't want any DriveLock messages to come up. I want to be able to configure this centrally. The default setting is "No messages at all". And this must be a central general setting and not separately for each DriveLock module. With an extended possibility of this feature, the general switch can control the switches below it, if I want certain modules to show messages exceptionally after all, if I consider them important despite the presentation mode.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    on the roadmap  ·  1 comment  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. EDR new responses (email, snmp, ...)

    actually responses definition include Powershell, Batch, Command line, Awareness and taken picture. It should be extend to E-Mail, SNMP Trap and Web-hook. At least E-Mail should be implement. That way one could decide to send E-Mail based on filtered event.

    It is actually possible to send E-Mail for a complete event-type but not to define further condition under which the E-Mail should be sent ( user, folder, computer, etc, ...). Of course it is possible to write script but E-Mail is already there in the solution.

    It sould be although possible to restrict the action repetition if one action (f.e…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Change Agent User Interface

    Dear DriveLocker,
    it would be nice if you could show the self-service unlock as a tile on the agent user interface.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Dynamic Groups - not existent Regkeys

    Please allow in Dynamic Group Feature the possiblity to filter after not existent Regkeys

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Enforce maximum temporary unlock time in DOC

    it was possible to enforce a maximum duration for temporary unlock set by the mmc through policy settings. This capability is now gone with the DOC and it makes possible for administrators / helpdesk users to set very long time in order to please end users. It should be possible to define a maximum unlock time in order to enforce company policy like it was the case before the DOC.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. it should be possible to modify custom widget

    once a widget is created , it is not possible to modify it. This should be changed

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    on the roadmap  ·  0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. USB-Laufwerke aus Regeln entfernen

    Es sollte möglich sein, dass Einträge aus bestehenden Laufwerksregeln (DOC - Sicherheitskontrollen - Laufwerke - Regeln) entfernt werden können, indem man die entsprechenden Laufwerke unter DOC - Inventar - Geräte - Laufwerke vorher selektiert hat.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Drivelock reporting columns missing

    When creating a report of an event, the exported view of the report is locked to the width of an A4 Page. Thus removing columns of information from the exported pdf document.

    our quick fix is to adjust the column spacing prior to exporting which makes the document text wrap the information, this fits more information into the pdf.

    can we add other methods of export (eg-CSV) to include and the missing columns (columns pasted outside the A4 parameters).
    or a landscape mode.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Selectable positioning of the dialog box for user notifications of the agents

    It would be helpful for the user if the agent user notification dialog could be moved to a selectable position. Currently, this pops up in the lower right corner.
    On devices with visualizations for operation in the plant area, operation and acknowledgement buttons of the UI are blocked in this situation.
    It would be convenient to define the positions left-up, left-down, etc. via configuration in the MMC or via integration of the handling of the window position in the agent as last-position-as-default.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    on the roadmap  ·  0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Configure automatic temporary unlock in the future (from time x to time y)

    We have repeated requests for USB releases for specific time periods in the future. Would it be possible in the helpdesk temporary unlock window to select a period in the future with time and date specification?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 802.1x support for SSO in the PBA/Win-Login

    Currently the Single-Sign-On method for the PBA or for Windows doesn't support port configuration of 802.1x.
    That hinder us from using this feature.

    So I'd like to suggest implementing the support of a port configuration 802.1x to use the SSO in the PBA/Win-Login.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Software Packages Publishing should be multi tenant aware

    actually the publishing of software package through the DES server (mainly the drivelock agent) works for all configured tenant. It should be possible to published different version of the agent in different tenant.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Standard configuration for auto update should be no update

    under global config > config the settings for automatic update should be set to "no update" when this setting is set to "not configure". Otherwise their might be a configuration conflict with other policies when multiple policy are in use.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Client update feedback message

    It would be good to see if a client performs an update installation after the release or gives a status that something is happening.
    Often we have the problem that users unintentionally turn off the devices during the drivelock installation, because they don't know that one is running. A popup or something like that would be nice.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base