DriveLock Customer Forum
Information
50 results found
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Check PBA Prerequisites - availibility of CA-certifiate "Microsoft Corporation UEFI CA 2011"
Many new notebook systems of the manufacturers HP and Lenovo are shipped with the CA-certifictate
"Microsoft Corporation UEFI CA 2011" disabled in their firmware settings.The DriveLock-PBA is signed with this CA-certificate. So this CA-certificate needs to be enabled and
available on a system in advance of installing the DriveLock-PBA.The installation routine of the DriveLock-PBA should verify if this CA-certifiacte is enabled and available on a system
when attepmpting to install the PBA, and write a message of level=Error when detecting this CA-certificate is not available
on a system.
With this enhancement the administrator of a DriveLock environment will…1 voteSince version 23.1 there is a message with EventID=757 “SecureBoot is enabled but the Microsoft Corporation UEFI CA 2011 certificate is missing.”. This function is therefore already implemented. Please configure this event in a policy so that it is sent from clients to the DES.
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Wiederholung von Fehlgeschlagenen Installationen
Wir lassen Drivelock automatisch Installieren, indem Drivelock bestimmte AD-Verzeichnisse scannt.
Jetzt ist der Server aber ausgelastet oder Systeme sind zu dem Zeitpunkt nicht mehr am Netzwerk, da die Systeme nach der Installation des Betriebssystems ausgeschaltet werden und dann erst im AD verschoben werden.
Der Scann des ADs erfolgt anscheinen nur zu jeder vollen Stunde und dies lässt sich leider nicht ändern.Kann man implementieren, dass Drivelock fehlgeschlagene Installationen (Netzwerkname wurde nicht gefunden, RPC-Server ausgelastet etc) nicht regelmässig wiederholt?
RPC-Server ausgelastet vielleicht zur nächsten vollen Stunde immer wieder.
Netzwerkname nicht gefunden alle 8 Stunden.Allgemein finde ich es als Verantwortlicher etwas…
1 voteWe will no longer support this feature. We will even remove it because it no longer corresponds to our idea of practical distribution. Instead, one should rely on software distribution.
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PC Neustart bei Push-Installation verzögern
Beim Update besteht ja über die Konfig die Möglichkeit, den Reboot des Clients zu verzögern.
Bei der Pushinstallation, wenn man den Restart anklickt, erfolgt dieser ja nahezu sofort, ohne das die Möglichkeit besteht Daten zu sprichern.Toll wäre es, wenn man hie die selben Einstellungen wie bei einem Update machen könnte, um dem Benutzer die Möglichkeit zu geben, den Neustart z.B. in eine Pause zu legen.
Den es ist Dumm, wenn der Neustart plötzlich während der Arbeit erfolgt. z.B. bei einem Meeting, Videokonferenz, Kundengespräch etc.
1 votePlease use Software Distribution for appropriate control
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Citrix VDI and Terminal Server Golden Images should not be counted as a consumed license (from DOC).
Citrix VDI and Terminal Server Golden Images should not be counted as a consumed license (from DOC).
1 voteAt first glance, this use case seems sensible. However, the image is created from a computer with an agent and needs a license. After 30 days, an inactive computer is no longer counted anyway.
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automatish push installation should support tenant
it seems automatic push installation supports only root tenant
1 voteIn any case, we are currently checking whether this feature should be discontinued in principle. In the cloud environment, this is not an option anyway. Software distribution does the job better.
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Freitexteingabe bei Awarenesskampagnen
Es gibt ja schon die Möglichkeit, bei Security Awareness Kampagnen den User zu "nötigen", einen Haken zu setzen bzw. eine gewisse Zeit ein Bild zu betrachten.
Was ist von der Idee zu halten, dem User nach gesehenem Video / gelesenem Text / betrachtetem Bild ein Freitext-Feld mit der Antwort auf eine Frage befüllen zu lassen?
Frage und Antwort werden dokumentiert und können ggf. im Nachgang besprochen werden.3 votes -
Ability to disable Logging for specific uses of the Usage Policy
When using a Usage Policy with different rules we would sometimes not want the rule to be logged with our enterprise Service (or at least be able to filter it out of our log).
Example:
We have one Rule that creates Usage Policies that we want to see to validate the device daily and add it to the permanent whitelist.
We have a different rule where we would like to show a Usage Policy to that user group for certain devices they connect. We have no need to see this Log in our DOC.Right now we either get all…
1 vote -
Security Awareness Statistik in DOC aufräumen oder in Arcive verschieben
Statistics in DOC
Arcify or clean up to get a better overview3 votesA lot has happened in the area of awareness evaluations since 23.2 and this area will be expanded with 24.1.
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Use fingerprint and/or face recognition at DriveLock PBA (Windows Hello support)
When using the Drivelock PBA with Yubikeys to implement a 2FA, the use of fingerprint scanners and facial recognition is not possible. Login works with PIN or username/password.
We have notebooks with fingerprint and face recognition in use. If you activate the functionality in Windows, the Drivelock PBA does not work anymore. The PBA cannot be installed or uninstalled. The PBA users are not synchronized. This means that the additional logon methods cannot be used. With the PBA fingerprint and face recognition should be possible.1 voteThe current PBA does not support face recognition or fingerprint. UEFI does not support that. The request is closed. There is a possibility that we will revisit the issue at some point with further development. Thank you for your understanding.
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Using VMWare workstation , USB Device can be accessed in VM Client even though it is blocked in host machine..
Using VMWare workstation , USB Device can be accessed in VM Client even though it is blocked in host machine..
1 votePlease contact your support partner or our support team in case of problems. There you will get assistance in analyzing any error and fixing the issue.
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Deactivate MQTT on the server
It should be possible to disable MQTT on the server side as well. The existing option to disable MQTT on the client side via policy is not sufficient in my opinion. It should best be configurable via a feature in the DMC UI.
1 voteDisabling MQTT by policy provides a way to respond to restrictions on the use of MQTT communications in certain situations and environments.
We do not foresee disabling MQTT server-side at this time, as it is a central part of the DriveLock components' technical communication, the use of which will continue to expand in the future.
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Manual input of the stored uninstall password
Enable manual entry of the stored uninstall password. Either during uninstallation via "Programs and Features" or another entry "Uninstall Agent" via the systray icon of the DL Agent.
1 voteThank you for posting this request on our feedback forum.
This uninstall password is an additional layer of security to prevent local admins in environments without a zero trust approach from uninstalling the DriveLock agent part.
If for any reasons a single agent needs to be removed we already provide the possibility to use the following administration command-line:
msiexec /x DriveLockAgent.msi UNINSTPWD=<your_password>
The password is checked before the inner MSI part is executed. We would have to change this in order to fulfill requests like this one and decided not to lower security measures here, a while ago.
Please feel free to get in touch with us directly to discuss this in more detail.
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Nach dem Test die Fehler anschauen
Leider ist es in der Aktuellen Version nach Abschluss der Fragen nicht möglich zusehen was man falsch beantwortet hat man sieht nur unten die runden Punkte mit X wenn man darauf kickt passiert nichts, hier wäre es gut die Frage nochmals zu sehen mit was wurde geantwortet und was wäre richtig gewesen
1 vote -
Fehler Auswertung der Kampagne im DOC
Ist es möglich das im DOC nicht nur die Anzahl der Fehler ausgewertet werden können, sondern auch Welche Fehler gemacht wurden?
Von welchen Benutzern1 vote -
DriveLock Linux Agent should be able to send all existing events to other external systems via email
As an administrator I want to let the Linux Agent send all drivelock agent events also to external systems.
It should work similar like DriveLock Agents for Windows OS.
If we can define a priority, we would like to see the following priority order (for implementing):
1) SMTP (email, supporting TLS/SSL)
2) SNMP1 voteplease see comment
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Format BitLocker2Go USB removables like in Encryption2Go
In Encryption2Go it is possible to format the USB removables before encryption and keep the data if necessary - these options are completely missing in BitLocker2Go.
4 votesThe options exist because in the old days everything was formatted with FAT, where you could not create containers larger than 4 GB. This made things easier for the customer. This is not necessary with BitLocker To Go.
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DriveLock License Management (expire dates) over DOC, within an Enterprise Environment
DES Servers, running into an an protected Enterprise Environment configured according Microsoft's Recommendation
for an Enterprise-Access-Modell, should be able to renew their License Date (Maintenance Date) over the DOC,
without having direct Internet access, and without getting each year a new license to activate by phone.
An Implementation idea is maybe a Windows 10 Client System running DOC Companion, while the Client have
Internet Access over a Company Proxy Server, to renew the License at the DES Server backend.4 votesif you issue a new license annually (or whenever the maintenance is extended), then you don't even need one without activation, because the mmc does the activation and you can run it on a computer with internet access or use the telephone activation. You can either activate by telephone or issue the customer with a license without activation. Subscription licenses have to be reissued anyway, at least until now
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DLSupportAgent.exe
Der "DLSupportAgent.exe" sollte via Kommandozeile bedienbar sein, so dass die Aktivierung nicht zwingend grafisch erfolgen muss. Es sollten die Kommandozeile und die Windows-Powershell unterstützt werden:
z.B. DLSupportAgent.exe -Step [1/2/3/4/5/6/7]
The "DLSupportAgent.exe" should support a interaction via command line (cmd / Windows-Powershell) so that there is no need for a graphical access to the traget system.
3 votesMittlerweile kann man alles über DOC ansteuern.
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DOC deployment installation option should support DriveLock groups
In the new DOC 21.2, it is possible to deploy new agent on computer. It would be very nice to be able to use drivelock groups here instead of a static list of PCs.
2 votesThe deployment options are ok for individual computers. Otherwise, we ask customers to use a software distribution solution. I am therefore closing the request.
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3rd party events should be directly sent by SMTP/SNMP
it seams 3rd party event can only be sent to the DES as oppose to DriveLock events that can be sent directly by the agent through SNMP/SMTP. Ths should be the case for 3rd party events too.
2 votesBackend is the single source of truth. Events can be forwarded by the backend service.
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