DriveLock Customer Forum

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EN: Please share your ideas and suggestions for improvement with us.
At DriveLock, we want to be able to better understand and evaluate your concerns and are working to continually improve our products. Here in our forum you can leave ideas and suggestions, or view and vote for others' ideas. 
You are welcome to write your input in German, and we will translate it into English for you so that as many of our customers as possible can participate.

DE: Bitte teilen Sie uns Ihre Ideen und Verbesserungsvorschläge mit.
Wir von DriveLock möchten Ihre Anliegen besser verstehen und bewerten können und arbeiten an der ständigen Verbesserung unserer Produkte. Hier in unserem Forum können Sie Ideen und Anregungen hinterlassen, oder auch die Ideen anderer einsehen und für sie stimmen. 
Sie können gerne Ihre Eingaben in Deutsch verfassen, wir werden für Sie die Übersetzung ins Englische übernehmen, damit möglichst viele unserer Kunden an den Vorschlägen teilhaben können.


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  1. When I'm giving a presentation and presentation mode is active, I don't want any DriveLock messages to come up

    When I'm giving a presentation and presentation mode is active, I don't want any DriveLock messages to come up. I want to be able to configure this centrally. The default setting is "No messages at all". And this must be a central general setting and not separately for each DriveLock module. With an extended possibility of this feature, the general switch can control the switches below it, if I want certain modules to show messages exceptionally after all, if I consider them important despite the presentation mode.

    0 votes

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    1 comment  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  2. automatic license removal after x days

    the license should be removed (configurable) after x days if the agent has not reported to the DES server.

    If the agent then reports back to the DES server, it automatically receives a license again.

    In the case of encrypted hard drives, it should not be automatically decrypted

    the events that already exist should be retained until the default DES settings delete them

    1 vote

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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Identifying a computer using IP address (or some other unique value) vs hostname

    In a customer environment where many computers share the same hostname (eg. machines in a large distributed convenience store infrastructure), it would be very useful to be able to register the computer via its IP address or some other unique value, instead of just relying on hostnames/FQDN. Perhaps a feature to allow the customer to select the IP address (or a unique agent registration ID) to be used in our management and operations consoles - without the need for scripting or a convoluted workaround.

    1 vote

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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Status not compliant

    Status NOT COMPLIANT overwrites Status OK in DCC this is not good because a NOT Compliant Drivelock Agent is stil OK. There should be a separate sub status displayed, many customers turn off the compliant feature so it doesn't happen

    3 votes

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    on the roadmap  ·  3 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  5. DriveLock Operation Center: Filtering for devices that have not yet been assigned to a group

    In DriveLock Operation Center you should be able to create a view or widget that maps the DCC help desk function "ConfigID [Computer]" and displays the assigned policy names.
    Such a view or widget could be used to filter out and display the devices that do not yet have all the necessary policies.

    1 vote

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    on the roadmap  ·  2 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Awareness campaign with link

    For a campaign via link to the Internet, it should be possible not only to open the link via the DriveLock window, but also via the standard browser. Possibly as an additional setting in the campaign or with a button "Open page in browser" on the campaign window. (or similar solution)
    Unfortunately, the standard window does not display the entire content of a web page.

    1 vote

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    1 comment  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Multitenant overview in Management Console policy view (CSP)

    With the new version 2020 we lost the ability in DriveLock Management console to have an overview on all defined CSP policies. This function was present in older version and is greatly missed by admins who controll multitenant environment.

    Maybe a setting in the database can restore the view?

    1 vote

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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Additional report period "previous day

    In the DCC, regular reports can be generated and distributed to specific recipients per May.
    We need to generate reports on a daily basis, which is why a "previous day" report period would be desirable. Currently, the smallest selectable report period is "previous week", which results in each event having six duplicates in reports.

    2 votes

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    on the roadmap  ·  2 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  9. Change Agent User Interface

    Dear DriveLocker,
    it would be nice if you could show the self-service unlock as a tile on the agent user interface.

    2 votes

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    planned  ·  1 comment  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Self-service unlock

    The self-service unlock sometimes already corresponds to the desire of our customers. The customers who are traveling around the world also want to limit the unlock to time (outside working hours, weekends) etc. so that it is only valid for certain groups or people when the regular help desk is not in place. I think this is not possible in 7.9.6. Also, with unlock the 24/7 worldwide time zones should work fine.

    5 votes

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    under review  ·  2 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
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