Skip to content

DriveLock Customer Forum

Information

EN: Please share your ideas and suggestions for improvement with us.
At DriveLock, we want to be able to better understand and evaluate your concerns and are working to continually improve our products. Here in our forum you can leave ideas and suggestions, or view and vote for others' ideas. 
You are welcome to write your input in German, and we will translate it into English for you so that as many of our customers as possible can participate.

DE: Bitte teilen Sie uns Ihre Ideen und Verbesserungsvorschläge mit.
Wir von DriveLock möchten Ihre Anliegen besser verstehen und bewerten können und arbeiten an der ständigen Verbesserung unserer Produkte. Hier in unserem Forum können Sie Ideen und Anregungen hinterlassen, oder auch die Ideen anderer einsehen und für sie stimmen. 
Sie können gerne Ihre Eingaben in Deutsch verfassen, wir werden für Sie die Übersetzung ins Englische übernehmen, damit möglichst viele unserer Kunden an den Vorschlägen teilhaben können.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

92 results found

  1. Web-Interface - Computer-View - Related Objects - "Alerts" missing

    I miss the possibility to see or jump to computer related EDR-Alerts when accessing a Computer object.

    Under "Related Objects" or below "Events" it woudl be nice to jump directtly into a view of computer-related alerts.

    Shouldn't be too hard to implement - thanks :-)

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Possibility to define online remote unlock similar as the SelfService group settings

    While unlocking BitLock2Go encrypted sticks via remote unlock the access is only granted to user (which are not in the allowed list) if in the Remote Unlock Wizard the option "deactivate enforced encryption".
    We would therefore like to have an option to set this checkbox always similar to selfservice groups where this is possible to be (Optional) set / disabled. This could be for example a role permission which is enabled for the helpdesk role.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. SB-Freigabe von USB-Sticks auf "Nur lesbar" zu setzen

    Bei der SB-Freigabe von USB-Datenträgern sollte es möglich sein, diese auf "Nur lesbar" zu setzen damit ein Datenabzug verhindert werden kann, es aber trotzdem möglich ist, Daten vom Datenträger zu lesen. Nötig z.B. bei einem Clickshare Gerät wo die Software aufgerufen werden muss.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. new computer attribut to identify location

    thanks to MQTT implementation it is now possible to know in the DOC if computers are alive and to communicate with them whereever they are (LAN, intertnet, home, ...). It would be nice to have a computer attribute available in the DOC computer view to identify where the PC is. The policy definition "network location" could be used for this.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Agent Meldungen für Application Control deaktivierbar machen

    Es sollte möglich sein sämtliche lokale Agent Meldungen aus dem Modul Application Control zu deaktivieren.
    Hintergrund:
    Wir verwalten über 1300 PCs und möchten flächendeckend AppCtrl einsetzen. Die Anwender an den PCs sind zum Großteil nicht IT Affin.
    Diese großen gelben Warnfenster z.B. im Whitelistmodus (simulation) verwirren oder verängstigen den Anwender. Die am Client gesammelten Informationen und / oder Regelverstöße interessieren in der Simulation vor einem Rollout nur die Admins.
    Wir benötigen diesbezüglich dringend eine derartige Anpassung um den Rollout durchführen zu können.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Export the reports to UNC path

    Subject: Need automatic DOC Report export to Network shares and drives
    Content: Today sheduled daily reports can configured with an Action for Sending these Reports to an eMail.
    However we do need here a new "Actions Target" feature, so that sheduled DOC Reports also are automatically stored to a configured Network share.

    Soon when you have created this UserVoice
    then your customer should vote on it as anext step.

    =========================

    Please let me know when you have voted and created the new Uservoice.

    Please be aware, UserVoice is directly managed by Productmanagement (PM) and development.
    If they have questions, the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    As an Administrator of my company, I want to be able to automatically export DriveLock reports to various destinations including WebDAV, FTP, and cloud storage APIs, in addition to UNC paths, according to a predefined schedule. This will allow us to utilize modern cloud storage solutions and meet our company's diverse data handling and policy compliance requirements efficiently.


    • Destination Flexibility: The system should allow reports to be exported to WebDAV, FTP, UNC paths, and directly to cloud storage services (like Amazon S3, Azure Blob Storage, Google Cloud Storage).
    • Scheduling Capability: Administrators must be able to schedule the automatic export of reports at regular intervals (daily, weekly, monthly).
    • Security Compliance: All data transfers should comply with industry-standard encryption and security protocols.
    • Configuration Simplicity: Setting up and configuring export destinations should be straightforward through a user-friendly interface.
    • Documentation and Support: Comprehensive documentation and support should be available to guide administrators on how…
  7. SB-Freigabe weiter einschränken als Geräte-Typ

    In den Eigenschaften einer SB-Freigabe ist es lediglich möglich einzuschränken, ob Laufwerke / Geräte / Smartphones etc. freigegeben werden können. Es kann nicht weiter differenziert werden, welche Geräteklassen freigegeben werden können z.B. sollen nur USB-Controller freigegeben werden dürfen nicht aber Smartcard readers o.ä. .

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Enable Filter/Searching in old Policy

    Currently when you open a old Version of a Policy lots of options in a device collection are disabled. You can't filter or export the list.
    Either being able to filter the list directly or being able to export it as a csv would help us tremendously to check what devices where in that older version.
    Currently our workaround requires exporting the whole policy. Creating a new temporary Policy. Loading the settings from the exported policy. And then searching for our required information. Afterwards deleting the policy.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Ability to create rule specific Usage Policy text

    As an Admin I have a wide variety of use cases for Usage Policys. Sadly right now it seems I can only set one Custom Text for the Usage Policy.
    In a optimal situation I would like to display different Text of the Usage Policy depending on what rule is triggered.
    Example:
    Rule 1 is triggered for HID and tells the user HID devices are allowed if they have been provided by the Company.
    Rule 2 is triggered for a special Testing Group within the organisation for every printer that is usually blocked. This tells them they can use this…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Inventory Daten dediziert löschen

    DriveLock sollte die Möglichkeit besitzen, Inventorydaten dediziert zu löschen. Hierbei sollten zwischen Drives / Devices / Applikationen usw. unterschieden werden können.
    In Kundenumgebungen die schon über mehrere Versionen hinweg bestehen, ist die Auswertung der Daten derzeit einfach zu unübersichtlich. DIe Möglichkeit den Rechner aus dem Operations Center zu löschen und danach das Inventar neu einzulesen ist m.E. nicht ausreichend.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Analog zur Cross-Network Protection bei WIFI soll diese auch bei 2 LAN Verbindungen blockieren können

    Drivelock bietet bereits die Funktionalität bei einer bestehenden Ethernetverbindung WIFI zu blockieren. (adminhdb S136 4.1.2). Der Wunsch ist nun das bei einer bestehenden EthernetVerbindung eine weitere EthernetVerbindung (egal welcher BUS) automatisch blockiert werden kann, um so auch ein Bridging mittels 2 LAN Adaptern zu unterbinden.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Report Column Values change to GB or MB instead of Bytes.

    When we export a report, we currently only view the data numerical values in bytes.

    Can we have the option to change the data values in a column to MB or GB instead of bytes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Drivelock reporting columns missing

    When creating a report of an event, the exported view of the report is locked to the width of an A4 Page. Thus removing columns of information from the exported pdf document.

    our quick fix is to adjust the column spacing prior to exporting which makes the document text wrap the information, this fits more information into the pdf.

    can we add other methods of export (eg-CSV) to include and the missing columns (columns pasted outside the A4 parameters).
    or a landscape mode.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. excel time stamp not displaying time and date

    When exporting an event to excel, the timestamp column only displays the date. the column however holds information of both time and date.

    we have to manually create a custom catergory in excel for that column.

    1) Select the time stamp column right click the "column letter" and select "Format cells" as shown below.
    2)select "Custom" under "Category" and create a new format by typing under the "Type:" option
    d/mm/yyyy h:mm:ss AM/PM

    and select "OK"

    can we separate the date and time category? or find a way on export to display both time and date of timestamp without extra steps.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Autostart/delay/non-autoplay of awareness campaigns

    We have set the trigger for "start campaign" to "at logon".

    Logon can take up to one minute for us. But the video sometimes starts already in the background, before the desktop is visible.

    If the campaign consists of a 3 minute video, the user misses 1/3.

    We need a way to to set a delay (1-X Minutes) for the "immediate start".

    An alternative way would be that the window apperas and the user has to click the "play" button himself.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Controlling Defender Core Isolation with Drivelock Policy Setting

    It should be possible to control the memory integrity setting of the Core Isolation Feature within the Windows Defender Antivirus via Drivelock policy.

    In addition, you should be able to hide the feature for your clients.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. DOC Should integrate AD attributes first- and last-

    For company using number as login name it is not easy for DOC admin to identifiy on which PC a user is working. The DOC should integrates in the views operation>computers and operation>users the AD attributes firstname and lastname in order to be able to quickly identify loginname with real user. The column chooser functionallity should of course offers this two new attributes to be shown.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    on the roadmap  ·  0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Selectable positioning of the dialog box for user notifications of the agents

    It would be helpful for the user if the agent user notification dialog could be moved to a selectable position. Currently, this pops up in the lower right corner.
    On devices with visualizations for operation in the plant area, operation and acknowledgement buttons of the UI are blocked in this situation.
    It would be convenient to define the positions left-up, left-down, etc. via configuration in the MMC or via integration of the handling of the window position in the agent as last-position-as-default.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    on the roadmap  ·  0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Netzwerkconnection anhand des primären DNS-Suffix bei jedem Verbindungsaufbau

    Wir würden gerne die Netzwerkrichtlinien von Drivelock nutzen, damit die verwalteten Clients sich ausschließlich mit unserem Domänennetzwerk verbinden und im laufenden Betrieb auch die Netzwerkschnittstellen wechseln können. Dies würden wir gerne anhand des primären DNS-Suffix abfragen.
    Momentan gibt es diese Möglichkeit bereits, doch wird diese Abfrage lediglich einmalig abgefragt und nicht bei jedem erneuten Verbindungsaufbau.
    Wir wollen unseren Clients ermöglichen, dass sie sich sowohl über Wlan, als auch über Kabel verbinden und auch während einer Sitzung wechseln können.
    Um dies zu erreichen, müsste unter dem Kartenreiter "Action" im Eigenschaftenfenster der Netzwerkrichtlinien eine Auswahl ähnlich wie "Disable network connection until new…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Support Imprivata credential provider

    For synchronization of users/credentials and for a Windows SSO after successful authentication of the user at the DriveLock PBA, a connection of the DriveLock Credential Provider to the Credential Provider of the Imprivata Agent is required (Credential Provider Wrapper).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base